Comprehensive Transition

2015 has seen a dramatic build in momentum in relation to Comprehensive Reporting. Since November 2013, when the first dataloads of Comprehensive Reporting data landed on the bureau in New Zealand, there is been exponential growth in terms of the quantity of Comprehensive Reporting data now held on the bureau.

With eight providers across a range of industries (Telecommunications, Utilities, Finance Companies, Banks) loading data in New Zealand, the likelihood of hitting a file with Comprehensive data has increased to over 50% in 2015. In addition to the high hit rate, it is exciting to find that nearly half of those with comprehensive reporting data have more than one account recorded.

This depth of data is paving the way for some clear 'early adopter' advantages for those Credit Providers who have started contributing their data. The next challenge for many credit providers is to ensure that their systems and processes catch up, enabling them to start consuming Comprehensive Reporting data and seeing the real benefits. It is expected that there will be significant value in the acceptance of customers who were considered high risk in the traditional negative reporting environment, but are now potential accepts in a Comprehensive Reporting environment. They can be easily identified using the DI Consumer Risk Score (CRS) which will highlight low risk customers by combining all data held on an individual's credit file to provide a highly predictive risk indicator.

As comprehensive reporting data builds up on the database, the CRS will change dynamically and become an even better predictor of risk. There will also clearly be customers who are now considered high risk, but do not have the traditional high risk predictors present on their files. With a similar pattern emerging in Australia, we can expect to see significant volume build up over 2015.

There are positive indicators in the market showing that the Banking industry will be contributing data to the mix within the next six months.

Comprehensive Reporting

The introduction of a comprehensive credit reporting system to Australia has provided the information for credit providers to make the most accurate lending decisions.

With Australia's first-to-market comprehensive credit solution, and particular strength in capturing first-credit experiences from the telecommunications and utilities sectors, Decision Intellect's solutions deliver substantially deeper insight into consumer risk behaviours, so you can optimise the way you extend credit. The combination of a predictive risk score and comprehensive credit report will allow your business to:

  • assess risk instantly with a predictive risk score and consumer credit bureau report
  • reduce bad debts and increase revenue with fast and accurate application processing
  • drive efficiency in your credit decisioning process and achieve higher approval rates
  • identify customers with untapped value by accessing positive credit history information.
  • Comprehensive Models

    Following changes to Australia's Privacy Act and Credit Reporting Code (CR code) introduced on 12th March 2014, more detailed information can be reported by credit providers. DI's comprehensive bureau enquiry consists of an existing (negative) bureau enquiry with the addition of comprehensive (positive) information. The new data elements that can now be returned in credit reports are:

  • Account type
  • Credit provider
  • Credit limit
  • Account open/close date
  • Repayment history information*
  • *Only credit providers defined by the regulation to be either a licensee (as defined in the National Consumer Credit Protection Act) or a mortgage insurer has access to repayment history information.


    The CRS predicts the likelihood of individuals experiencing adverse credit behaviour in the next 12 months. The risk estimate is delivered as both a score and a grade and is calculated in real-time at the point when an enquiry for credit is requested.

    The CRS is supplied in conjunction with a bureau credit enquiry and is available for negative bureau enquiries and comprehensive bureau enquiries, encompassing both negative and comprehensive data when available.